Hiscox US: Business Strategy Analyst: Claims Team
Position: Business Strategy Analyst within the Claims Team
Location: Atlanta
About Hiscox - Build on momentum with an aspiring team
As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but.
About Hiscox US
Hiscox USA was established in 2006 to focus on the needs of underserved and specialty commercial clients via both the regional broker and direct distribution channels and is the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 400 employees operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
The Hiscox Graduate Program
Our two-year Graduate Program is challenging and diverse. With a range of roles in a variety of locations, the program is designed to enable you to learn about the business while discovering and developing the skills and knowledge that will help you build the foundations for a successful and rewarding career.
Working with highly skilled, motivated and ambitious colleagues creates an ideal environment for you to achieve your aspirations. We will support and encourage you to complete desired professional qualifications, you will take part in workshops to develop your technical and business skills and you will collaborate with others on meaningful business projects. You can sign up for our inclusive mentoring program where you can not only benefit from being mentored by a more experienced colleague, but also mentor others who could benefit from your skills and perspective.
We offer participants in our graduate program the opportunity to view the company from a range of different perspectives by undertaking two six-week domestic rotational assignments and a twelve-week international assignment to one of our offices in Europe, Singapore, the UK or Bermuda. The purpose of the assignments is to broaden and deepen your skills and knowledge while contributing to the success of the business.
In a nutshell, our graduate program provides a combination of practical experience, training, and the opportunity to work alongside highly regarded industry professionals – all designed for you to fulfill your potential.
We are on the lookout for intelligent, commercial thinkers who can make a real contribution to our business and share our values of courage, quality, excellence in execution, integrity and human. If you have the spirit to bring these values to life, and want to work for a company that will challenge you from the start we want to hear from you.
The Role
The success of our ambitious Claims function requires constant improvement of our customer service, supported by efficient and effective processes and systems. We must continue to deliver innovative and relevant projects to ensure we maintain our position as a market leader and stand out against our competitors.
Working as a Business Strategy Analyst, you would join the US Claims team where you will own parts of or run entire projects. You will gain exposure to many facets of how the business operates now, while influencing and building how it will operate in the future. The role will ensure you develop your skills in project management and business analysis as well as heighten your commercial awareness, providing a strong foundation for your future career. You will have the opportunity to work with cross functional teams to deliver your goals.
What you will be doing:
Work with a variety of teams across the US Claims Team and outside our business area, to identify opportunities and subsequent solutions for customer service as well as business process and system improvement.
- Fulfill the Business Analyst role on medium to large projects, working in conjunction with other Change professionals and the Claims Team.
- Fulfill a combined Project Manager/Business Analyst role on smaller projects, leading and shaping change from inception through to delivery.
- Data analysis to identify trends and enable business leaders to make quick and informed decisions based on your analysis.
- Actively review data and information available about our competitors and the claims industry to identify any potential threats to our market leading position and new concepts in the industry.
- Communicate your findings to senior stakeholders in Claims and other business areas.
To succeed you will need:
- Be proactive, logical and analytical – someone who challenges the status quo
- Demonstrate an ability to gather and use data to identify areas of change or improvement that can bring about the greatest benefit to the business
- Possess strong written and verbal communication skills to build and develop relationships with internal and external stakeholders
- Have an ability to analyze data/information and explain the results clearly and succinctly
- Be able to work efficiently under pressure, both on your own and as part of a team, delivering accurate results to strict deadlines
- Be determined to succeed in a fast-paced environment and have the persistency to see tasks through to completion
- Be computer literate, with an advanced understanding of Excel and PowerPoint.
Applicants to the Graduate Program are expected to:
- Be available to join the program in September 2018
- Have the unrestricted right to work in the country for which they are applying
- Have achieved, or be on track to achieve a 3.0 or above (or equivalent) in your degree
- If successful, you must be able to start the program in September 2018.
This opportunity is closed to applications.