Hiscox: Summer Intern 2018 - IT Service Management, London & Colchester, Essex
Hiscox: Summer Internship 2018 - IT Service Management, London
The IT function is led by the Chief Information Officer who manages a team of over 200 IT professionals. IT Operations for Hiscox is managed by the Head of IT Services, reporting to the CIO. The IT Services teams are based in London, Colchester, York, Atlanta, New York and Bermuda and support Hiscox offices throughout the UK, mainland Europe and North America.
The opportunity
We are offering an 8 week summer placement working within the IT Service Management & Change Team of the Hiscox IT Services Department. The IT Service Management team are responsible for the Incident, Problem and Change management functions within IT. They are the core gatekeepers for ensuring that the IT Operational Service for Hiscox is maintained at an excellent standard. The intern will learn about the key ITIL functions that Hiscox has adopted, and will develop an understanding of how these translate into the day to day running and support of IT. During this 8 week period the ITSM team will also be involved with the roll out of a new company wide Service Management tool and Service Portal which is due to go live at the end of June, and this will provide the intern an excellent opportunity to gain some experience and knowledge of an Enterprise level service application. Finally, the ITSM team are driving an evolution of the function in line with Agile methodologies. The intern will gain insight into this, and will have an opportunity to help drive through change.
What is needed to excel in this opportunity?
- Ambition, motivation and the ability to learn quickly.
- An ability to review and follow documented process.
- A curiosity and hunger to learn, absorb and understand new information and concepts.
- Analytical, organised and systematic in their thinking style.
- High level of attention to detail.
- Be studying a Computer Sciences or IT degree.
- Have a basic understanding or an interest in ITIL or CASM, and have the ability to develop these within your time with us.
Your skills and interests
Our programme is open to current students who are planning to return to undergraduate or postgraduate studies following the internship.
Applications to the internship programme are expected to:
- Be available to carry out the internship in July and August 2018.
- You will share our values, be numerate and demonstrate strong interpersonal skills.
- You will have achieved, or expecting to achieve at least at 2:2 degree or equivalent.
- Have grades B or above in GCSE English and Maths and 280 UCAS points from your top 3 A-levels (not including General Studies), or equivalent.
- Speak and write in fluent business English.
- Penultimate year undergraduates studying at a UK university on a Tier 4 student visa may apply for the Hiscox internship programme. We are unable to accept internship applications from students studying at a non-European university.
Applications and queries
For more information, call +44 (0) 203 179 4500 or email: kb@futureboardconsulting.com
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
* Please note applications close on Tuesday 19th June.
This opportunity is closed to applications.